Configure Choices, Statements & Loops.

Configure reshapes the options of a question — without touching the underlying data. Merge choices into nets like Top 2 Box, relabel and reorder them, hide the noise, exclude what shouldn’t count, or score them for averages. It all lives behind the ⚙ buttons above your table: Choices ⚙ for the answer options, and Statements ⚙ on matrix questions (loop and rank questions get a Loops ⚙ / Ranks ⚙ the same way).

The example throughout is the demo dashboard’s "Q49. How annoying do you find advertisements in the following channels?" — a matrix of 10 channels, each rated Not at all / A little / Moderately / Very / Extremely, plus an N/A choice. Configured, it collapses to three tidy columns with the channels ranked by annoyance:

The configured Q49 table: choices merged to three columns, N/A excluded, and channels sorted from most to least annoying

That view is the result of three moves — merge, exclude, sort. Here’s each one.

Merge choices into nets

Click Choices ⚙, tick the boxes next to the choices you want to combine, and click Merge:

The Choices config with Very and Extremely ticked and the Merge button armed

The merged choice takes a combined label ("Very + Extremely") — click into it to relabel, e.g. "Top 2 Box". Merged rows carry an ⓘ that lists the originals, and a split icon to unmerge. Repeat for the other end of the scale ("Not at all + A little"), then click Done. Reset (bottom right) returns everything to the original choices and labels at any time.

Show, hide or exclude — the three-state switch

Every row in the config has a three-position switch: an eye (shown), a crossed eye (hidden) and a ⊘ (excluded). Here N/A is set to excluded — its row greys out:

The Choices config after merging: merged rows with info and unmerge icons, score boxes, the show/hide/exclude switch with N/A greyed out on exclude, reorder arrows, and Combine Weighted

The difference matters:

Hide only removes a choice from the display — every remaining number stays exactly the same. Perfect for decluttering a chart down to the one metric you’re presenting (hide everything except Top 2 Box).
Exclude removes it and rebases: the excluded choice’s respondents leave the calculation and every percentage and average is recomputed.

Exclude in action — watch the base

With N/A still included, everyone who was asked counts in the base — 1,819 people — and 51% rate streaming video ads Very + Extremely annoying:

Q49 with N/A included: every row has a base of 1819 and Streaming video shows 51% Very + Extremely

Exclude N/A and the question becomes "how annoying, among people that channel actually applies to" — streaming video’s base drops to 1,592 and its Very + Extremely climbs to 59% (the first screenshot above). That’s the right base for the question, which is why the demo view ships with N/A excluded. Note each statement keeps its own base once N/A is out — the Total (n) column shows it.

Reorder — automatic or by hand

To rank rows or columns by their results, skip the config entirely: the Sort slot above the table sorts ascending or descending by any row, column or the Total, and the chart follows. That’s how the configured view keeps its most-annoying-first order.

The Sort slot menu open above a Glow Table, showing Manual, Row Asc, Row Desc, Column Asc and Column Desc options

For a custom order — brand order, questionnaire order, an order the data can’t derive — use the up/down arrows on each row inside the config while Sort stays on Manual.

Statements, loops & ranks

On a matrix question, Statements ⚙ configures the other dimension — the rows. Statements can be relabelled, hidden and reordered, but not merged, excluded or scored:

The Statements config: each statement has a relabel field, a show/hide toggle and reorder arrows - no merge, exclude or score controls

Loop and rank questions work the same way: their Loops ⚙ / Ranks ⚙ config offers relabel, hide and reorder. One nuance: on rank questions the Choices config travels light too (relabel, hide, reorder only) — ranked items can’t currently be merged, excluded or scored. The full toolkit applies to choices on choice and matrix questions.

Score choices for sums & averages

The score box next to each choice powers the Sum and Average Values: score an ordered scale (1–5, NPS’s −100/0/100, a frequency ladder), tick Combine Weighted, name the combined row and click Done — then switch the Values slot to Average.

The Choices config with scores 1 to 5 next to each satisfaction choice, Combine Weighted ticked, and a combined-row label

The full walkthrough with worked examples lives in Choice Analysis — Score & average your choices (and Matrix Analysis — Score & average the scale for matrix questions); what Sum and Average actually compute is in Values: Count, %, Cell %, Sum & Average.

Saving — or deliberately not

Config changes follow the dashboard’s save rules: click Save (top of the sidebar) and they become part of the dashboard for everyone who views it, including shared links. Don’t save, and they’re yours alone — refresh the page (or switch dashboards) and they’re gone. That makes an unsaved configure a handy scratchpad for exploring.

FAQs

Does Configure change my data?
No — it only changes how this view displays it. The raw responses are untouched, exports of responses are unaffected, and Reset restores the original choices at any time.

I hid a choice but the other percentages didn’t change.
That’s hide working as designed — it’s display-only. If you want the remaining choices recalculated without it, use exclude instead.

Can I sort my table by the results automatically?
Yes — that’s the Sort slot above the table (ascending/descending by any row, column or Total), not the config’s arrows. The arrows are for custom manual orders.

Can I merge or exclude statements?
No — statements (and loops and ranks) can only be relabelled, hidden and reordered. Merging, excluding and scoring are for choices.

Who sees my config changes?
Until you click Save, only you. After Save, everyone viewing the dashboard — including anyone with a shared link.