Deleting responses.
With the open ends verified, pick your line and act. A common approach: sort by risk score and delete everyone above 60, then sweep whatever medium-tier cases the evidence condemns. Remember the design intent: a finished survey should have 0% high risk remaining.
The steps
- Delete in the Data Quality tool. Your verdicts are recorded as the human verdict and feed the survey's grade. No respondent is ever deleted automatically, and never over a single flag: deletion is always your call, made on the composite score and the evidence.
- Copy the deleted response IDs. One click from the Respondent Risk tab.
- Paste into Glow. Go to Capture > Responses > Batch delete and paste the IDs to remove them from the live dataset.
Changed your mind?
Verdicts in the Data Quality tool are reversible: change the human verdict and the score, tier and grade update. Anything already batch-deleted in Glow follows Glow's own rules, so finalise your verdicts in the tool first.